Terms & Conditions

Terms & Conditions

1. Introduction

This End User License Agreement (the “Agreement”) sets out the terms of license and use that apply to applications and websites for use on any mobile device or PC, developed by Life Transformations Limited ("Life Transformations", a limited company, registered at Level 54, Hopewell Centre, 183 Queen’s Rd East, Hong Kong) for the ordering of products or services (the "Applications") including those that Life Transformations makes available for download from the Apple App Store and the Google Play Store.

Each Application is provided by Life Transformations jointly with product and/or service providers as indicated clearly within the Application (the " Providers").

Use by Life Transformations of your personal information submitted via the Application is governed by Life Transformations's Privacy Policy (the "Privacy Policy"), which can be accessed at http://life-transformations.com/privacypolicy.html

Life Transformations does not accept orders from individuals under 18 years of age. If you are under 18 years of age. you are not permitted to place any order through the Application. By placing an Order through an Application, you warrant that you are legally capable of entering into binding contracts; and you are at least 18 years old.


In these terms, unless the context otherwise requires, all further references to you (and your, etc) means both you as an individual user and also your organisation (if any). 

Life Transformations reserves the right to amend this Agreement or any Application at any time and without notice to you. If you do not agree to, or cannot comply with the EULA as amended, you must stop using the Applications. You will be deemed to have accepted this Agreement as amended if you continue to use any Application after any amendments have been made to this Agreement.

2. Access to the Application 

The Application may only be downloaded, accessed and used on a device owned or controlled by you.
You are responsible for the security of your password that you used to register with the Application. 

Life Transformations may, from time to time, restrict access to certain features. functions or content of the Application, to users who have registered with Life Transformations. You are not obliged to register with Life Transformations. but if you do not do so, you will not be able to make orders through the Application.

You must ensure that any registration details you provide are accurate. 

Life Transformations cannot and does not guarantee the continuous, uninterrupted or error-free operability of the Application or that the Application will pertorm at a certain speed (since this depends on a number of factors outside Life Transformations 's control).

Life Transformations reserves the right to withdraw or suspend the operation of the Application, or cease to provide and/or update content to the Application, with or without notice to you. if Life Transformations needs to do so, including, without limitation, for security, legal or business reasons. 

3. What you are allowed to do
You may only use the Application for non-commercial, personal use and only in accordance with these terms, for lawful purposes (complying with all applicable laws and regulations), and in a responsible manner.
Subject to the following sections. you may retrieve and display content from the Application on appropriate mobile devices and store the Application in electronic form incidentally in the normal course of use of your mobile device.

4. What you are not allowed to do
Except to the extent expressly set out in these terms, you are not allowed to:
(a) republish, redistribute or re-transmit the Application;
(b) copy or store the Application other than for your own non-commercial, personal use and as may occur incidentally in the normal course of use of your mobile device: 
(C) store the Applicahon on a server or other storage device connected to a network or create a database by systematically downloading and storing any data from the Application; 
(d) remove or change any content of the Application or attempt to circumvent security or interfere with the proper working of the Application or any servers on which it is hosted; 
(e) do anything unlawful, misleading, malicious, or discriminatory; and if anyone brings a claim against us related to your actions, content or information on a LifeTrans app, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim. Although we provide rules for user conduct, we do not control or direct users' actions on LifeTrans apps and are not responsible for the content or information users transmit or share on LifeTrans apps. We are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content or information you may encounter on LifeTrans apps. We are not responsible for the conduct, whether online or offline, or any user of LifeTrans apps.
(f) use the Application in a way that might damage the name or reputation of Life Transformations or the Providers; or
(g) otherwise do anything that is not expressly permitted by these terms. 

All nghts granted to you under these terms will terminate immediately in the event that you are in breach of any of them. 

To do anything with the Application that is not expressly permitted by these terms, you will need a separate licence from Life Transformations. Please contact Life Transformations at info@life-transformations.com

5. How to make an Order and how it is processed

5.1. Compiling your Order

Once you have selected the products/services you wish to order from an Application and provided the other required information, you will be given the opportunity to submit your Order by clicking or selecting the "proceed", "place my order" or similar button (or equivalent in another language). It is important that you check all the information that you enter and correct any errors before clicking or selecting this button; once you do so the Provider will start processing your Order and errors cannot be corrected.

5.2. Amending or cancelling your Order

Once you have submitted your Order and your payment has been authorised, you will not be entitled to change or cancel your Order, nor will you be entitled to a refund (please refer to paragraph 5.4 for details of the process relating to rejected Orders).

5.3. Processing your Order and Restaurant rejections 

On receipt of your Order, the Providers should accept the Order triggering an email to you stating that your Order has been received and is being processed. Life Transformations encourages all Providers to accept all Orders. However, Providers have the discretion to reject Orders at any time because they are too busy, due to weather conditions or for any other reason.

6. Price and Payment

6.1. Incorrect pricing

Life Transformations use reasonable endeavours to ensure all prices in an Application are correct. An Application does though include many items, and it is possible that it may, from time to time, include incorrect prices. You should be aware of this possibility.

6.2. Payment method

Payment for Orders must be made to Life Transformations by cash at the point of delivery to you, or by credit card at the point of ordering.

7. Intellectual property rights 

All intellectual property rights in the Applications and in any content of any Application (including text, graphics. software, photographs and other images, videos, sound, trademarks and logos) are owned by Life Transformations or its licensors. Except as expressly set out here, nothing in these terms gives you any rights in respect of any intellectual property owned by Life Transformations or its licensors and you acknowledge that you do not acquire any ownership rights by downloading the Application or any content from the Application. 

8. Functionality and content 

You agree that downloading, accessing and use of the Application that is made available for download free of charge are on an ‘as is’ and ‘as available’ basis and at your sole risk. 

Life Transformations reserves the right to change the design, features and/or functionality of the Application by making the updated Application available for download. You are not obliged to download the updated Application, but Life Transformations may cease to provide and/or update content to prior versions of the Application. 

Where the Application makes content available, you acknowledge that such content may be updated at any time.
Whilst Life Transformations tries to make sure that content made available by the Application consisting of information of which Life Transformations is the source is correct, you acknowledge that the content in the Application is derived from third parties, for which Life Transformations is not responsible. In all cases, information made available by the Application is not intended to amount to authority or advice on which reliance should be placed.

Except as expressly set out in these terms, Life Transformations makes or gives no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrlty, quality, fitness for purpose or originality of any content of the Application and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded. To the fullest extent permitted by law, Life Transformations accepts no liability for any loss or damage of any kind Incurred as a result of you or anyone else relying on the content of the Application. 

Life Transformations cannot and does not guarantee that the Application or its content will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of the Application and its content. 

9. Your personal information 

Use of your personal information submitted to Life Transformations and the Food Provider via the Application is governed by the Life Transformations Privacy Policy, which can be accessed from http://life-transformations.com/privacypolicy.html

10. External links 

The Application may, from time to time, include links to external sites, which may include links to third party offers and promotions. Life Transformations includes these to provide you with access to information, products or services that you may find useful or interesting. Life Transformations is not responsible for the content of these sites or for anything provided by them and does not guarantee that they will be continuously available. The fact that Life Transformations includes links to such external sites does not imply any endorsement of or association with their operators or promoters. 

11. Life Transformations's liability 

Nothing in these terms shall limit or exclude Life Transformations 's liability to you: 
(a) for death or personal injury caused by Life Transformations’s negligence; 
(b) for fraudulent misrepresentation; or 
(C) for any other liability that may not, under English law, be limited or excluded. 

Subject to this, if you are a consumer and not a business user, in no event shall Life Transformations be liable to you for any business losses and any liability Life Transformations does have for losses you suffer is strictly limited to losses that were reasonably foreseeable, and if you are a business user, in no event shall Life Transformations be liable to you for any indirect or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill or other similar losses.
Life Transformations will not be liable or responsible for any failure to perform. or delay in performance of, any of its obligations that is caused by events outside its reasonable control. 

12. General
You may not transfer or assign any or all of your rights or obligations under these terms.

All notices given by you to Life Transformations must be given in writing to the address set out at the end of these terms and conditions. 

If Life Transformations fails to enforce any of its rights, that does not result in a waiver of that right. 

It any provision of these terms and conditions is found to be unenforceable,.all other provisions shall remain unaffected. 

These terms may not be varied except with the express written consent of Life Transformations. 

These terms and any document expressly referred to in them represent the entire agreement between you, on the one hand, and Life Transformations and the Providers, on the other hand, in relation to their subject matter. Life Transformations is required by law to advise you that any contract formed on these terms may be concluded in the English language only and that no public filing requirements apply. 

These terms shall be governed by English law.

You should be aware that nothing shall prevent Life Transformations from bringing proceedings to protect its intellectual property rights before any competent court 

13. Contacting Life Transformations 

Please submit any questions you have about these terms or any problems concerning any Application by email to info@life-transformations.com, by telephone on +44 20 7193 3066 or write to Life Transformations at:
Life Transformations Limited
Level 54

Hopewell Centre

183 Queen’s Rd East

Hong Kong

14. Requirements from Apple

Each Application made available through Apple's App Store (an "iPhone Application") may only be accessed and used on a device owned or controlled by you and using Apple’s iOS operating system. and only in accordance with Apple’s usage rules published in its App Store terms of service.

You acknowledge and agree that:
• Apple has no obligation at all to provide any support or maintenance services in relation to the iPhone Application, If you have any maintenance or support questions in relation to the iPhone Application, please contact Life Transformations, not Apple, using the contacting Life Transformations details in these terms: 
• except as otherwise expressly set out in these terms, any claims relating to the possession or use of the iPhone Application are between you and Life Transformations (and not between you, or anyone else, and Apple): 
• in the event of any claim by a third party that your possession or use (in accordance with these terms) of the iPhone Application Infringes any intellectual property rights, Apple will not be responsible or liable to you In relation to that claim: and 
• although these terms are entered into between you and Life Transformations (and not Apple), Apple, as a third party beneficiary under these terms will have the right to enforce these terms against you.
You represent and warrant that: 
• you are not, and will not be. located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a terrorist supporting country, and 
• you are not listed on any United States Government list of prohibited or restricted parties.

If the iPhone Application does not conform to any warranty applying to it, you may notify Apple, which will then refund the purchase price of the iPhone Application (if any) to you. Subject to that, and to the maximum extent permitted by law, Apple does not give or enter into any warranty, condition or other term in relation to the iPhone Application and will not be liable to you for any claims, losses, costs or expenses of whatever nature In relation to the iPhone Application or as a result of you or anyone else using the iPhone Application or relying on any of its content.